Renault Can Clip FAQ

Q1: Renault Can Clip all four indicator light flash, but when I enter the diagnosis menu, the CAN indicator light off and can’t establish connection, while the other three ones go on flashing. What should I do?
A1: there are two solutions: 1) try to install the software on a laptop (PC), no connection with power. 2) Try to diagnose K-line protocol car, if it works, but can’t diagnose CAN BUS car, advice you return back to us for check.

Q2: Renault CAN CLIP interface V127 used to work, but after I reinstall the software, it always displays an error message reading “You must register your clip”.

A2: It also needs to register after you reinstall the software, this error picture suggest that you did not install the software properly, please watch Renault can clip video in the “Video” column, the video shows step-by-step install Renault clip.

Q3: How can I change English into French?
A3: When install the software, you can select the French, but after you complete installation you cannot change the language. So, you have to uninstall the software and reinstall it, during installation, select language French.

Q4: I try to open Can Clip CD in several different computers, nothing in the CD.
A4: Check whether it has the carving trace at the back of CD, or if the CD Boot Sector is broken.

Q5: Connected to the car and four lights are lit Prompted for this content: 5800 window, units of measurement appear 104 Error 5800: Please check the power supply is connected, the normal connection indicator light red flashes. If it is any problem of these two situations: reconnect, wait about 10 seconds before verification.

A5: Please follow the next two instructions to solve the problem:
1) The installed software can’t run in your computer system stably, there is no communication between the software and the device.
2). the computer USB interface does not work, try to use another one.

Q6: Does Renault CAN Clip support analyze and test the status of Renault Megane II 2003 year up, and test the switch of electric windows?
A6: yes, it can do.

Q7: Can it do my car NENAULT of 1995? Thanks.
A7: Yes, it can do Renault cars before 1996, but please tell me your car information in details, and then I can check for you!

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